ALTERNATIVE AMICABLE METHODS FOR RESOLVING E-COMMERCE DISPUTES -DIRECT NEGOTIATIONS AND ELECTRONIC MEDIATION-

Abstract

The rapid development in technology has led to the emergence of e-commerce as one of the most prominent forms of modern commercial exchange, resulting in a new type of dispute with a special nature that requires flexible and rapid legal tools. Due to the shortcomings of traditional judicial mechanisms in keeping pace with the characteristics of this digital environment, alternative dispute resolution (ADR) methods have emerged as an effective option for addressing disputes arising from it. These methods, through various approaches, represent a promising framework for achieving justice efficiently in light of the cross-border challenges imposed by e-commerce.