COMPREHENSIVE STRATEGIES FOR EFFECTIVE CRISIS MANAGEMENT: FRAMEWORKS AND TECHNIQUES

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OUAZANI djAMILA

Abstract

Crisis management is essential for organizations navigating unpredictable and severe disruptions. It involves preparing for and responding to crises effectively to maintain stability and mitigate impacts. The document discusses the nature of crises, differentiating them from problems and disasters, and emphasizes the need for structured crisis management strategies. It outlines the lifecycle of crises, from early warning signs to resolution and evaluation, and stresses the importance of rapid response, strategic planning, and a well-defined management team. Key factors leading to crises, such as poor communication and decision-making, are explored, along with strategies for prevention and effective response. The framework for managing crises is examined at various levels, including strategic, national, and local, highlighting the role of enforcement, negotiation, and other approaches in resolving crises. The report underscores the necessity of thorough preparation, timely action, and ongoing improvement to navigate crises and capitalize on any potential benefits.

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References

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