ELECTRONIC MEDIATION AS AN ALTERNATIVE PATH FOR RESOLVING E-COMMERCE DISPUTES
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Abstract
In recent years, the landscape of electronic communication technologies has undergone significant transformations, fundamentally altering the mechanics of business transactions and contract formations. The majority of commercial agreements are now seamlessly executed online, allowing parties to bypass the expenses and logistical challenges associated with international and local travel.
Despite the pervasive adoption of these digital transactions, there remains a notable deficiency in comprehensive legal frameworks tailored to their unique nature. This gap in legislation often precipitates disputes that elude definitive resolution by traditional judicial systems, thus catalyzing the adoption of alternative dispute resolution mechanisms. Electronic mediation has emerged as a favored solution due to its capacity to maintain business relationships and mitigate the limitations inherent in conventional dispute resolution strategies.
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References
o Samir Khalifi, Electronic Mediation: An Alternative Solution to E-Commerce Contract Disputes, Arab Journal for Research and Studies in the Humanities and Social Sciences, Akli Mohand Oulhadj University, Bouira, Volume 13, Issue 4, 2021.
o Hanan Atik, Electronic Mediation as a Mechanism for Resolving Disputes in E-Commerce Contracts, Al-Maarif Journal, Faculty of Law and Political Science, University of Bouira, Algeria, Volume 18, Issue 2, 2023.