COMMUNICATION SKILLS AND METHODOLOGY FROM ISLAMIC PERSPECTIVE: ANALYTICAL STUDY OF POLICY AND DOMAIN

Abstract

The Islamic principles governing effective communication offer a crucial framework for (Muhammad & Omer, 2016)fostering positive relationships with individuals of all backgrounds, irrespective of their religious affiliation, geographic location, national origin, or ethnicity. The Prophet Muhammad ﷺ was renowned for his eloquence, being considered the most proficient in this regard. His speeches were characterized by their effectiveness and positivity, captivating the attention of all who had the pleasure of listening to him. He demonstrated a remarkable ability to provide brief, coherent, tangible, and polite answers to inquiries of a highly intricate nature. Over the past two centuries, the world has undergone significant transformations, largely due to the advent of highly efficient communication technologies that are now readily available to individuals. The cohabitation of individuals is an inherent inclination of the human species, which is predicated upon the exchange of information to satisfy their requirements and express their emotions. A life that is both vibrant and tranquil is contingent upon proficient communication that serves to mitigate the likelihood of disagreement. Ineffective communication can result in the creation of ambiguities, misunderstandings, and conflicts. As a comprehensive system of living, Islam furnishes the necessary directives for proficient communication. The topic at hand is underscored by the verses of the Holy Quran and the Traditions of the esteemed Prophet Muhammad (PBUH) to understand the concept, methods, and importance of effective communication.